Digital Best Mom Ever eGift Card
Pike Nursery gift cards never expire. You can feel confident you're giving a gift with value. Redeemable in-store.
I set up the digital gift card to be emailed on my mother's birthday and then I got a confirmation that it was emailed that day. Ruined her birthday surprise.
Hi there,
We're so sorry to hear that the surprise was ruined. Our records show that the gift card was set to be sent on the same day it was purchased, rather than on a future date. We apologize for any confusion this may have caused.
We appreciate you choosing Pike Nursery and we look forward to seeing your mom soon in-store and helping her find something new for the garden with your gift. Thank you for bringing this to our attention. We appreciate your feedback.
- Pike Nurseries
The recipient didn't receive the gift card in her email. After notifying her that a gift card was emailed to her, she had to follow up with a local store to get technical assistance to follow up as to the status of the gift card.
My daughter lives by your sure in GA, and she loves your shop. You make it easy to send her gift cards.
I'll be honest, when I purchased this, it was basically last minute for Mother's Day. Now, my mom is one of *those* plant moms and always asking for side quests to a Pike nursery so I knew she'd be excited regardless. However, Mother's Day comes and almost goes and not a word is mentioned to me about her gift card. I asked her and she said, I didn't receive any email with a gift.
I went back to look at the order and realized that I had filled out the form incorrectly and hadn't put a valid email. I contacted Pike and it was immediately fixed. My mom was sent the gift card and I also received a message from someone on their web team noting that I'd found a flaw in their form and they'd be fixing it ASAP. I'm super impressed by the customer service and how quickly everything was rectified.
Now, the next thing is to join my mom in yet another visit to Pike to find her next perfect plant.
This was the perfect way to send a deserving mother a gift that she loved!